Essentials of Managerial Communication

The concepts I have learned in this course will be cherished and applied in my business. The communication of how to communicate effectively threw memos, emails, letters, and most of all verbal. As our studies taught us how to make sure there is ethics in business and law, but most of all there is policies, and with policies we are following them and not putting ourselves or the company we work for in harm’s way by our behavior.

When we spoke earlier about motivations, and opportunities within an organization for advancement there is so much potential to put into place for degree programs, classes for ethics an law policies, and most of all how to organize information so it can be clearly read and understood. I have enjoyed my course which the most important of all I like was how to handle disagreement and conflict. Although I have been thrown allot in my profession, but to be better equip in some areas as this made it very important to me. Business Letter Rockbottom Appeal 6214 Vista Way Sunshine, AZ 85324 Ms.

Jane Doe 1462 E. Lonetree Dr Suite 5236 Rockville, MD 20325 Subject: Change in Store Operations Dear Ms. Doe, I would like to commend you on your continue dedication to the company. Your hard work and performance has always gone above expectation. That is why I find it hard to send you this message. We are having changes that will affect you and all hourly positions. I know your location is one of our top performers. In order to keep our companies operating efficiency to the maximum in our hard economic condition. This change is due to the economy and budget performance from other locations.

This solution is the only way that we can guarantee work stability and keep your current wages the same. We at Rockbottom Appeal appreciate your continuous support. Starting December 12, 2011 our new hours will be as follows: The employees will start the new 4/10 which is 4 days per week, working 10 hrs per day. This will allow a day off during the work week for those who need to handle personal matters during the work week. The part-time staff will have consolidated hours into 1, 2, or 3 day work weeks depending on how many hours you schedule them to work.

I am pleased to announce that our locations will not close, but will rather benefit you with longer hours to better assist you. We thank you for your hard work, dedication, and performance that you have given to our company to make it a success. Please keep up your hard work as it does not go unnoticed. If you have any further questions please contact me. Sincerely, Public Relations Manager Employees – Business Memo Rockbottom Appeal 6214 Vista Way Sunshine, AZ 85324 Memo December 4, 2011 To: Employees From: Andra Fair Subject: Change in Store Operations

Our company is making changes within its operating structure to combat rising operating prices in the tough economy. These changes will enable us to keep maximizing the company operating high efficiency. In one week all Rock Bottom Appeal stores will remain closed on Sundays. I know this sounds difficult. However there is a benefit. The store hours are a 4/10, with a day off during the business week. The full time staff is able to keep their 40hrs per week, and part time employees will work 1, 2, or 3 days a week depending how you schedule their hours for the week.

In addition the plans for new locations have been put on hold, and no current stores will be closing. We do expect a positive turn around in our economic crisis, as we do not expect any negative impact to any of our employees. I do thank you for understanding these changes. I appreciate your dedication to our company. If you have any questions please contact your store manager regarding your new schedule so your able to plan accordingly.

Our location hours will change into hours of opening an hour later, and close an hour earlier. When we organized and structured this new schedule current full time staff hours will not be affected as they will still have 40hrs per week. Monday – Saturday: 10am – 8pm. Sunday – Closed These new changes have to be made in order to keep our business going, and our commitment to our staff and customers.

And because of this new change we have made, no current store will be affected by closing, and new locations are on hold until further notice. We always look forward to see you again at Rockbottom Appeal. If you bring this email you will receive an additional 25% discount on any merchandise. Sincerely, Public Relations Manager P: 202-562-8854 F: 202-565-5663 Associate Level Material Appendix D E-mail Etiquette Read the following e-mails. For each e-mail: * Describe any content and formatting errors found. * Determine if the content is appropriate for a workplace setting.

If it is, explain why. If not, identify the errors made and rewrite the e-mail, to be appropriate. E-mail OneTo: TomSubject line: Talent ReallocationTom,This e-mail is in reference to the two employees who are going to be terminated Friday. We have determined that they are Nicole Stone and Lorenzo Torres. As we discussed yesterday, their performances are not on par with those of other employees in the accounting department; interventions with these employees have not been successful in helping them improve their performance.

Let’s plan to meet with them individually in the conference room between 3:00 and 4:00 p. m. Thanks,Andrea| Responses to questions 1 and 2. The content is fineAddressed details are lacking| Rewrite e-mail if necessaryE-mail OneTo: TomSubject line: Termination of Two Employees Tom, This email is in reference of the two employees that will be terminated from employment Friday. Both employees are Nicole Stone and Lorenzo Torres. These employees as we discussed yesterday are not productive in the accounting dept.

Although, we have offered re-training, and have taking steps to figure out how to help them improve; we have not seen any improvement in neither individual. Before their shift ends we have to immediately set up a time to meet with them individually between 3pm and 4pm in the conference room to advise them of the termination. Thanks, Andra| E-mail TwoTo: ManagerSubject line: doc u wantedDear Manager,Attached to this e-mail is the doc you wanted with the info on that lake project. I hope everything in it is str8 and the way U want it!!!!

BTW, did you see Last Comic Standing last night? I was totally ROFL at the bald dude!! :-}B Cool,Employee X| Responses to questions 1 and 2Request of document information with improper communication The body of the email is not professional, with using text language that is personal to work etiquette. | Rewrite e-mail if necessaryE-mail TwoTo: ManagerSubject line: Requested Document Manager, Attached in with this email you will notice the requested document for the lake project.

You will be able to build marketing and community relationship, critical reasoning, problem solving, and speech. These majors can be employed and used in various departments, and divisions within the organization. When you take business and communications courses, each student will develop the drive of competiveness; with excitement, while discovering ways to work with numerous customers in various situations, find out market requirements, and build writing abilities that will transform into a profit for the organization.

When a program like this is put into action for tuition reimbursement, you will improve the organization as a whole. The opportunity for employees to learn business and interactions will just improve the professionalism of communication. Since the budget for growth has been approved we need to make sure that the compensation is paid quickly as possible. “Workers who use the programs tend to stay longer with the company” (Shuffler, 2008). We concluded by the huge benefit for the organization that it will receive quality employees and staff retention with the tuition reimbursement plan for business and communication.