Software Project Management

Manage Your Health, 11lC. (MYH) is a Fortune 500 company that provides a variety of heath care services across the globe. MYH has more than 20,000 full-time employees and more than 5,000 part-time employees. MYH recently updated its strategic plan, and key goals include reduc-ing internal costs, increasing cross-selling of products, and exploiting new Web-based technolo-gies to help employees, customers, and suppliers work together to improve the development and delivery of its health care products and services. Below are some ideas the Information Tech-nology department has developed for supporting these strategic goals: 1.

Recreation and Wellness Intranet Project Provide an application on the current intranet to help IT employees improve their health. A recent study found that MYH, Inc. pays 20 percent more than the industry average for employee health care premiums, primarily due to the poor health of its employees. You believe that this application will help improve IT Employee health within one year of its rollout so that you can negotiate lower heaHh insurance premiums, pro-viding net savings of at least $3O/employee/year for full-time employees overthe next four years.

This application would include the following capabilities: * Allow employees to register for company-sponsored recreational programs, such as soccer, softball, bowling, jogging, walking, and other sports * Allow employees to register for company-sponsored classes and programs to help them manage their weight, reduce stress, stop smoking, and manage other health-related issues. * Track data on employee involvement in these recreational and health-management programs * Offer incentives for people to join the programs and do well in them (e. . , incentives for achieving weight goals, winning sports team competitions, etc. ). 2. Health Coverage Costs Business Modet. Develop an application to track employee health care expenses and company health care costs. Health care premiums continue to increase, and the company has changed insurance carriers several times in the past ten years. This application should allow business modeling of various scenarios as well as tracking and ana-lyzing current and past employee health care expenses and company health care costs.

This application must be secure and run on the current intranet so several managers and analysts could access it and download selective data for further analysis. The new application must also import data from the current systems that track employee expenses submitted to the company and the company’s costs to the insurance provider. You believe that having this data will help you revise policies concerning employee contributions to health care premiums and help you negotiate for lower premiums with insurance companies.

You estimate that this application would save your company about $2O/employee/year for full-time employees over the next four years and cost about $100,OOOto develop 3. Cross-Selling System: Develop an application to improve cross-selling to current customers. The current sales management system has separate sections for major product/service cate-gories and different sales reps based on those products and services. You see great opportunities to increase sales to current customers by providing them discounts when they purchase multiple products/services.

You estimate that this system would increase proms 172 by $1 million each year lorthe next three years and cost about $800,000 each year for development and maintenance. 4. Web-Enhanced Communications System: Develop a Web-based application to improve development and delivery of products and services. There are currently several incompatible systems related to the development and delivery of products and services to customers. This application would allow customers and suppliers to provide suggestions, enter orders, view the status and history of orders, and use electronic commerce capabilities to purchase and sell their products.

You estimate that this system would save your company about $2 million each year for three years after implementation. You estimate it will take one year and $3 million to develop and require 20 percent of development costs each year to maintain. Tasks 1. Summarize each of the above-proposed projects in a simple table format suitable lor presen-tation to top management. Include the name for each project, identify how each one supports business strategies, assess the potential finandal benefits and other benefits of each project, and provide your initial assessment of the value 01 each project.

Write your results in a one-to two-page memo to top management, including appropriate back-up infomlation and calculations. 2. Prepare a weighted scoring model using the template provided on the companion Web site for this text to evaluate these four projects. Develop at least four criteria, assign weights to each criterion, assign scores, and then calculate the weighted scores. Print the spreadsheet and bar chart with the results. Also write a one-page paper describing this weighted scoring model and what the results show. 3. Prepare a business case forthe Recreation and Wellness Intranet Project.

Assume the project will take six months to complete and cost about $200,000. Use the business case tem-plate provided on the companion Web site for this text. 4. Prepare a project charter for the Recreation and Wellness Intranet Project. Assume the project will take six months to complete and cost about $200,000. Use the project charter tem-plate provided in this text and the same project charter provided in Table4-1 as a guide. 5. Prepare a change request for this project, using the template provided on the companion Web site for this text. Be creative in making up information.