Employees need to enhance their emotional intelligence skills, apart from technical skills, which in turn will enhance their productivity on the job” (Ravichandran, Arasu, & Kumar, 2011, p. 157). Emotional Intelligence is the ability to perceive and express emotion, assimilate emotion in thought, understand, and reason with emotion, and regulate in self and others as stated by Cherniss and Goleman (2001) in the Emotionally Intelligent Workplace. I realized before I can develop Emotional Intelligence, first, I need to ask myself what I want and how do I want individuals to perceive me through my emotions and my abilities.

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I will have to evaluate myself, knowing what my strengths and weaknesses are and develop supportive and trusting relationships with other individuals who will make changes possible. To make this possible I will have to do a self-assessment of the four domains of Emotional Intelligence, they are Self-Awareness, Self-Management, Social Awareness, and Relationship Management. According to article by Golnaz Sadri, he stated that, “Emotional intelligence (EI) relates to numerous skills, such as the ability to motivate oneself, the ability to regulate one’s moods and delay gratification, and the ability to empathize and work well with other people.

While there are many models of EI, it essentially relates to four dimensions of skills and behaviors: a person’s ability to understand her own behavior, to regulate her own behavior, to understand other people’s behavior, and to regulate other people’s behavior” (Emotional Intelligence: Can It Be Taught, 2011, p. 84). Self-Awareness Self-Awareness helps individuals to handle their own emotional reactions better. It is the first of the four domains of Emotional Intelligence used to identify the weaknesses and strengths of an individual.

Self-Awareness reflects the importance of recognizing one’s feelings and how they affect one’s performance. It does not matter where I work, who I work with or how many individuals are on my team; as an Administrative Assistant, I have realized that my communication skills are important to both my success and the success of the organization in which I work. As explained in the article, Emotional Intelligence: Can It Be Taught, it states that “Self-awareness is developed by getting participants to look at themselves.

This might include looking at behaviors or asking people to reconnect with their inner values, talents, and passions. Journaling helps with deeper reflection, getting people to focus on their past experiences, goals, and personal mission. Self-awareness is also developed through completing personality and behavioral questionnaires” (Sadri, 2011, p. 84) My emotional intelligence in relation to self-awareness in the past was nonexistence; however, I then realized and came to learn that many conflicts on teams and issues with teamwork have been directly linked to communication defaults.

I continue to understand how my communication preferences, for instance, how I gather, receive, send, and make decisions continue to affect those who I work with. An administrative assistant involves the skill of planning, coordination of many concurrent activities, organizing various tasks and responsibilities and being very detail-oriented and above being flexible, I strife daily to continue to improve that myself awareness is a continual task into the future.

Golnaz Sadri also explained in his article that self-regulation requires that a person observe her own behavior and make changes where necessary and requires that a person set behavior-oriented goals and monitor her progress toward these goals (Emotional Intelligence: Can It Be Taught, 2011). Self-Management Self-management is essential, it suggest the importance of managing one’s emotions by using abilities, such as self-discipline, integrity, and staying motivated toward goals for individual effectiveness. Self-Management is the second of the four domains of Emotional Intelligence.

Cherniss and Goleman explained that self-management is the ability to regulate distressing affects like anxiety and anger and to inhabit emotional impulsivity (The Emotionally Intelligent Workplace, 2001). According to a journal, Managing Your Emotions, it states that “Self-management is also called self-regulation in some emotional intelligence models. It refers to die act of taking responsibility for our emotions. When we take responsibility for the way we feel, it gives us a tool for making decisions that are the most supportive of our mental and emotional health.

That, in turn, helps us be successful in motivating ourselves to achieve our goals. It helps us to overcome stumbling blocks and remain in action towards the things that we want in life. It lets us experience emotions without being controlled by them and it helps us build strong, lasting, and rewarding relationships – both in and out of the workplace” (Murray, 2012, p. 21). Through experiences it took me some time to understand why it was important how my actions were perceived whether it was acceptable or unacceptable.

Because of my abilities and limitations, I have come to realized that I can learn from my past mistakes. I have also noticed that I have become more dependable and responsible in all that I do. As Murray (2012) explained in his article, Managing Your Emotions, we should take responsibility for the way we think because it will gives us a tool for making decisions, which is more supportive to our mental and emotional health. So, I have chosen to improve my performance so that I would not make the same mistakes in my present and also in the future.

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