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For more information, please contact: U. S. Corporate and Government Sales 1-800-382-3419 corpsales@pearsontechgroup. com For sales outside the United States please contact: International Sales international@pearsoned. com iii Feedback Information At Cisco Press, our goal is to create in-depth technical books of the highest quality and value. Each book is crafted with care and precision, undergoing rigorous development that involves the unique expertise of members from the professional technical community. Readers’ feedback is a natural continuation of this process.
If you have any comments regarding how we could improve the quality of this book, or otherwise alter it to better suit your needs, you can contact us through e-mail at feedback@ciscopress. com. Please make sure to include the book title and ISBN in your message. We greatly appreciate your assistance. iv Routing Protocols and Concepts, CCNA Exploration Labs and Study Guide About the Author Allan Johnson entered the academic world in 1999 after 10 years as a business owner/operator to dedicate his efforts to his passion for teaching. He holds both an M. B. A. and an M. Ed. n occupational training and development. He is an information technology instructor at Del Mar College in Corpus Christi, Texas.
In 2003, Allan began to commit much of his time and energy to the CCNA Instructional Support Team, providing services to Networking Academy instructors worldwide and creating training materials. He now works full time for the Academy in Learning Systems Development. v About the Technical Reviewer Tony Chen, CCNP and CCAI, manages Cisco Networking Academy for the College of DuPage in Glen Ellyn, Illinois, and teaches CCNA and CCNP classes at the college.
As a manager for regional academy, he also trains and supports local Cisco networking academies. He also manages the computer network for the Ball Foundation. The Ball Foundation’s motto is to discover and develop human potential. Tony Chen has a understanding wife, Joanne, and one wonderful daughter, Kylie. vi Routing Protocols and Concepts, CCNA Exploration Labs and Study Guide Dedications For my wife, Becky.
Without the sacrifices you made during the project, this work would not have come to fruition. Thank you providing me the comfort and resting place only you can give. Allan Johnson vii Acknowledgments As technical editor, Tony Chen served admirably as my second pair of eyes, finding and correcting technical inaccuracies as well as grammatical errors. Tony’s meticulous attention to detail helped to make this project a first-class production. Mary Beth Ray, executive editor, you amaze me with your ability to juggle multiple projects at once, steering each from beginning to end. I can always count on you to make the tough decisions. This is my third project with Christopher Cleveland as development editor.
His dedication to perfection pays dividends in countless, unseen ways. Thank you again, Chris, for providing me with muchneeded guidance and support. This book could not be a reality without your persistence. Last, I cannot forget to thank all my students—past and present—who have helped me over the years to create engaging and exciting activities and labs. There is no better way to test the effectiveness of an activity or lab than to give it to a team of dedicated students. They excel at finding the obscurest of errors! I could have never done this without all your support.
