1. 1 Explain the difference between a working relationship and a personal relationship.
A working relationship is where you are working with other people and you are working as portion of a squad where each individual in the squad is working towards the same purposes and aims. Common regard and apprehension is needed for a good working relationship. non every organic structure may acquire on in the work topographic point. but personal feelings and sentiments should be kept to yourself and at work ever be professional and civil to work co-workers.
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A personal relationship is a relationship that is formed because you like a individual and you choose to hold a personal relationship with them. This could be because you may hold the same involvement or avocations as them or merely acquire on good with them and bask at that place company. There are different personal relationships like spouses. siblings. kids and grandchildren and
1. 2 Describe the different working relationships you might happen within wellness and societal attention scenes.
There are several different working relationships in the wellness and societal attention puting. These could be work co-workers. your director. other professionals like place attention. repasts on wheels. the service users themselves and there households. For all of these you would hold a different type of working relationship. Professionals would be more formal. but you must ever speak and move professionally at all times with every individual.
2. 1 Explain the importance of adhering to the agreed range of your occupation function.
It is of import to adhere to your occupation function as in your occupation description because a service user could inquire you to make something for them that could set yourself or them at hazard which could do one or both of you to acquire injured. You should ne’er make something eg like lifting person unless you have been trained to make so. If you were to see them outside of work to assist them out this would non be acceptable as this is over stepping your professional boundaries. as it is non in our occupation description. If one attention worker were to make things for a service user and another attention worker would non this would confound the service user and they would believe that the attention worker that said no was non making at that place occupation and this could do struggle.
2. 2 Where can you entree full and up-to-date agreed ways of working?
Council have policies and processs for all staffs different topographic points of work. These give all information needed about how staff should transport out at that place responsibilities in the right manner. Our occupation description will order what duties we are responsible for and can be obtained from HR and wellness safety.
3. 1. 3. 2 Explain the importance of working in partnership with others and how you can accomplish this.
All attention workers need to be working together so that continuity of attention is provided for the service user. good teamwork and good communicating is indispensable. All attention workers involved with a service user must be cognizant of what attention is needed for that individual and cognize and understand in order to coordinate attention expeditiously. This can be done by interceding with all parties involved in supplying attention for the person. eg the service users themselves this will promote and back up them to be involved in their ain attention. assisting them maintain their accomplishments etc. societal worker. household. place attention bureau. repasts on wheels. territory nurses. GP. There is no point in a GP saying dressing demands to be changed day-to-day and territory nurses go in hebdomadal. or the territory nurses go for visit at place and the individual is non at that place because on the twenty-four hours they visit they are at twenty-four hours attention.
A individual may hold repasts on wheels every twenty-four hours. but so gets a topographic point within twenty-four hours attention for 2 yearss per hebdomad. repasts on wheels would so necessitate to be informed that repasts will non be needed on those yearss. besides when twenty-four hours attention is closed for bank vacations repasts on wheels would be put back in topographic point for those yearss. or if place attention calls are usually supplied. those would be put in topographic point. this besides happens if a individual does non go to twenty-four hours care if unwell. All these things need to be sorted out before a individual attends the Centre. and every bit much information retained as possible sing there attention. Each twenty-four hours we have an terminal of twenty-four hours treatment so that any concerns we may hold had during the class of the twenty-four hours can be discussed. and if any alterations need to be put in topographic point for any single service users.
3. 3 List the accomplishments and attacks you need to decide struggles.
In twenty-four hours attention we do hold struggles between service users. this could be due to communication if person has non heard right or lose understood due to either. hearing loss or dementedness. To decide any struggles between service users I would take them to a quiet location in the office if possible or the corner of the hall. I would so discourse with them the job between them and look for a via media. whilst maintaining the state of affairs composure and hearing to both sides. I would non hold with either of them I would neutral. if I could non maintain the state of affairs under control. I would inquire for aid from my line director or co-workers.
We have had conflicts/issues with service users household when a service user was unable to stand and needed to be hoisted. and the household did non hold and said that there silent merely needed a small lift from attention staff. In the instance you must ever remain professional and explicate that attention staff are non permitted to make this as it could ache at that place silent every bit good as the attention worker and could be classed as maltreatment. The household would be advised non to make this themselves and that for the best involvement and public assistance of the service user and the household that an Occupational Health visit would be appropriate. If the household would non hold to this & A ; for there silent to be hoisted in the twenty-four hours attention Centre. so we would hold no alternate but to call off at that place topographic point and inform the commissioning squad at Council.
3. 4 Where can you entree advice and support sing ‘partnership working’ and deciding struggles?
Advice & A ; support sing partnership working can be found through the societal services. if the indivdual has an active societal worker. if non Duty officer & A ; the commissioning squad who are the squad that arranges twenty-four hours attention for an single. Day Care is merely given a demand to cognize footing information. Other information may be found on IAS. Conflicts can some times be hard to come to a declaration. and you need to acquire to the underlying job particularly if it is between staff. they must come to a via media if to go on working together.
If I needed further advice & A ; support. I would so reach my line director & A ; other co-workers. HR or the brotherhood if necessary. If it was struggle between service users I would reach the households and speak to them sing the job. if no household to reach so I would telephone the societal worker or responsibility officer. do a study and log in service users ISP ( single support program ) and log a brief description in chief log book. and discuss with other attention workers at the terminal of twenty-four hours treatment that we have sing any concerns we may hold had during the class of the twenty-four hours.
